Exchange & Return Policy

Exchange & Return Policy

At Designers Home, customer satisfaction is our top priority. We strive to provide high-quality products and a hassle-free exchange process for our valued customers.

Exchange Policy

If you wish to exchange a purchased item, please contact our customer support within 7 days of receiving your order.

Website: https://designershome.online/

Contact Number: +92 315 2835854

Email: Info.designershome@gmail.com

Address:
Designers Home
Shop # 92, Latif Market, Waterpump, Federal B Area, Block 16, Karachi, Pakistan.

Once your exchange request is approved, the product should be returned via courier.

Products Eligible for Exchange

You may request an exchange only if:

  • The product is faulty, damaged, or defective at the time of delivery.
  • The product received is different from the one you ordered.
  • The product is incomplete or missing parts.
  • There is a size issue with stitched articles.

Conditions for Exchange

To qualify for an exchange:

  • The product must be unused and in its original condition.
  • All original tags, labels, and packaging must be intact.
  • The original invoice or order confirmation must be provided.
  • Products purchased during sales, discounts, or promotional offers are not eligible for exchange.

Inspection Process

All returned products are carefully inspected after they are received. If the returned item meets our exchange policy requirements, your exchange request will be approved. If it does not meet the required criteria, our customer support team will contact you before making a final decision.

Return & Refund Policy

Designers Home does not offer cash refunds.

If your return request is approved, you will receive a store voucher/coupon of the same value, which can be used for future purchases on https://designershome.online/.

Valid Reasons for Return

Returns are accepted only for the following reasons:

  • The product is faulty, damaged, or defective.
  • The product is incomplete (missing parts).
  • The wrong product was delivered.
  • Size issue with stitched articles.
  • The product does not match the description or specifications shown on our website.

Contact Us

If you have any questions regarding our Exchange & Return Policy, please feel free to contact us.

Designers Home
🌐 Website: https://designershome.online/
📞 Phone: +92 315 2835854
📧 Email: Info.designershome@gmail.com
📍 Address: Shop # 92, Latif Market, Waterpump, Federal B Area, Block 16, Karachi, Pakistan.